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REPAIR APP
Lending a Hand
The RepairAPP is designed to help improve the customer experience, and the claims handling process. The first part is an innovative interactive customer app for the accident registration, reporting, picture taking, repair centre selection, and repair process updating.
The second part is the claim handling platform. All parties involved in the claim can upload, view and amend the data. Its universal solution makes it adaptable to any DMS.
PERFORMANCE APP
Assess & Compare
The PERFORMANCE platform is designed to provide at a glance comparison across repair centre networks, showing Key Performance Indicators that give a clear picture of where your bodyshop excels, or is underperforming. Easy to read metrics let you see your position in your market
Monitoring performance on Parts to Labour ratio, Cycle Time and Customer Satisfaction, among others, allows customers and insurers to make correctly informed choices.
DYNAMIC QE
Set in Order
The DYNAMIC QE platform is a management tool designed to help run a successful repair centre, by improving efficiency, workflow and standards.
From using the actual repair centre layout as a basis to assign the required equipment placement, and its ideal use, to being able to assign procedures and standards to maintain quality and efficiency, management are provided with an easy interface to assess and align the skill level and responsibilities of employees, training requirements, equipment and processes.
eGUIDANCE
Investing in People
Well trained, highly skilled people are the greatest asset a company has. Therefore, it is important to have a user-friendly learning management system.
With a wide combination of training materials, eModules and eClasses, the eGuidance platform is the place to learn new skills, supplement in person training, or simply take a refresher on repair techniques.
Technicians can register and attend classes, and the skill level of each can be monitored and assessed